Thanks for shopping at Jimmys Jerseys, where your satisfaction is important to us! To assist you better with exchanges or returns, please send a message outlining any concerns, along with your information to our customer care team. Once we receive your message, we will do our best to respond back to you as soon as possible.
You have 30 days to exchange an item from the date you received it. This includes size exchanges or replacements of a damaged or incorrect item. We ask you send a picture of the damaged or incorrect jersey for our reference. Once we have confirmed the details of the exchange/damaged jersey, a replacement order will be created.
You have 30 days to return an item from the date you received it. To be eligible for a return: your item must be unused, in the same condition you received it and must have the original packaging.
**Return shipping on items will be the responsibility of the customer**
Once a return is approved, a refund will be initiated to your credit card or original method of payment. Please note the return credit takes approximately 5 to 10 business days to be returned, depending on your card issuer’s policies.